Z4: The battery charges up to 80% in 4.5 hours. ZX – 4Hours
Z2, E-Drago, WolverineX: These models charge up to 80% in 3.5 hours.
Meraki 27.5T and 29T: Both Meraki models charge up to 80% in 3 hours.
For a full charge, times may vary slightly depending on usage and conditions.

Yes, you can ride the electric cycle in mild rain as it has an IP65 rating, which means it's protected against water splashes and light rain. However, we recommend riding cautiously and avoiding heavy downpours or deep water to ensure the longevity of the components and your safety

Yes, you can easily charge your e-bike using a 240V, 5A universal socket—the same type of outlet you use to charge your phone or other household devices. This makes it convenient to charge your e-bike anywhere, anytime. Just plug it into any standard outlet for a hassle-free charging experience.

You'll know the battery is fully charged when the light on the charger turns green. This indicator lets you know that the charging process is complete and the e-bike is ready to ride.

Yes, the battery is detachable, allowing you to remove it and charge it anywhere, anytime. This makes it convenient to charge the battery indoors or at any location with a power outlet, without needing to bring the entire e-bike.

The e-bike requires mild servicing, and the frequency depends on how often and intensively you use it. For regular riders, a general check-up every 6-12 months is recommended, while more frequent maintenance may be needed for heavy or off-road use. Keeping your e-bike serviced ensures it runs smoothly and prolongs its lifespan.

Your e-bike is water-resistant, not fully waterproof. If it gets wet, dry it off as soon as possible, especially around the battery and electrical components. While the e-bike can handle light rain or splashes, avoid submerging it in water or exposing it to heavy downpours for extended periods. For long-term protection, store it in a dry place when not in use.

Yes, our e-bike is designed to handle all types of terrain, thanks to its MTB (Mountain Bike) build and suspension system. Whether you're riding on city streets, rugged trails, or uneven paths, the e-bike’s robust design and suspension provide a smooth and comfortable experience across different terrains. It's built for adventure!

There are generally no strict age restrictions for riding an e-bike. However, we recommend that riders be at least 12 years old to ensure they have the necessary skills and judgment for safe riding. Always supervise younger riders and encourage the use of helmets and safety gear!

Yes, we offer financing options for e-bike purchases through Bajaj Finserv with no-cost EMI, as well as options with HDFC and 18+ other banks. This makes it easier for you to invest in your e-bike while managing your budget effectively!

Yes, technical support is readily available through 91Cares and our extensive network of 1200+ dealers. If you encounter any issues with your e-bike, you can reach out to us for assistance, and our dedicated team will help you get back on the road quickly!

You can expect to receive your e-bike within 7-9 business days after placing your order. Please note that delivery times may vary based on your location and any unforeseen circumstances. We strive to ensure prompt delivery, so you can enjoy your e-bike as soon as possible!

Assembly is required depending on your chosen option. If you opt for 99% assembly, the e-bike will be delivered in a ready-to-ride condition, needing minimal setup. If you choose the standard option, the e-bike will arrive in an 85% assembled condition, requiring some additional assembly before you can ride. Either way, you'll be close to hitting the road in no time!

To extend battery life and maximize your e-bike's range, consider the following tips:
1. Avoid Deep Discharges: Charge the battery when it drops below 20% to prevent deep discharges, which can degrade battery health over time.
2. Reduce Assist Levels: Lowering the pedal assist levels can help conserve battery power while still providing adequate support during your ride.
3. Maintain Moderate Speeds: Riding at moderate speeds rather than maxing out can enhance efficiency and increase your overall range.

Battery: The battery comes with a 2-year warranty, ensuring peace of mind regarding its performance and longevity.
Motor: The motor is covered by a 1-year warranty, providing coverage for any manufacturing defects or issues that may arise during regular use.
Electronics: The controller, display, and sensors (PAS) are covered by a 6-month warranty, safeguarding you against any potential issues with these components.
Please refer to our warranty policy for more details on coverage and terms!

To start your e-bike, follow these steps:
1. Insert the Key: Begin by inserting the key into the ignition.
2. Press the Power Button: Next, press the power button on the display to turn on the system.
3. Select PAS Mode: Choose your preferred Pedal Assist (PAS) mode and level.
4. Drive Off: Once everything is set, you’re ready to ride—just pedal away!
Enjoy your ride!