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Top quality at unbeatable price
World Class
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India's Top
Emerging Brand
Over 3 million happy customers and counting
Nationwide
Service Network
Hassle free supports across 250+ cities
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Frequently Asked Questions
Find Everything You Need to Know Here!
What features should I look for in a treadmill?
When choosing a treadmill, consider key features such as motor power (measured in horsepower), incline options, running surface size, speed range, built-in workout programs, and cushioning. Additionally, check for connectivity options like Bluetooth or compatibility with fitness apps.
How much space do I need for a treadmill?
The space required for a treadmill depends on the model and its dimensions. On average, you should allocate at least 6 to 7 feet of length and 3 feet of width. Be sure to account for additional space around the treadmill for safe use.
Are there different types of treadmills?
Yes, there are several types of treadmills, including manual, motorized, folding, and non-folding. Manual treadmills rely on your movement for power, while motorized treadmills have an electric motor. Folding treadmills are ideal for smaller spaces, while non-folding models are typically more robust.
How do I maintain my treadmill?
Regular maintenance includes cleaning the belt and deck, checking for loose bolts, and lubricating the belt. Be sure to follow the maintenance guidelines provided in your treadmill’s user manual to extend its lifespan.
Can I use a treadmill for both walking and running?
Yes, most treadmills are designed for both walking and running. Ensure you choose a treadmill with a sufficient speed range and cushioning to accommodate your preferred workout intensity.
Do you offer warranties on treadmills?
Yes, we offer warranties on all our treadmills. The specifics vary by model, so please check the product details or contact our customer service for more information.
Is home delivery included with my treadmill purchase?
Yes, we provide free home delivery for all our treadmills. Our delivery team will ensure that your treadmill arrives safely and is set up in your preferred location.
How do I choose the right treadmill for my fitness goals?
Consider your fitness goals and workout preferences. For weight loss or intense cardio, a treadmill with higher speeds and incline options might be ideal. If you're focused on light exercise, a basic model may suffice. Our team can assist you in finding the best match based on your needs.
Does the treadmill need an AC to DC converter/adapter?
No, there is no need for an AC to DC converter/adapter. You can connect the treadmill directly to a standard household power circuit.
Does the treadmill require a separate electrical connection or special wiring?
No, a separate electrical connection is not required. A normal domestic two-phase connection is sufficient.
Does the treadmill have a shock absorption system?
Yes, our treadmills come equipped with a gel-cushion shock absorption system. For enhanced shock absorption, consider models like Heavy, Panther, Ranger, Focus, Surge, and Solid, which feature a Dura-Spring shock absorption system along with gel-cushions.
Do I need a stabilizer for the treadmill?
If your area experiences frequent power fluctuations, a stabilizer is recommended. Otherwise, the treadmill can operate on a normal domestic power supply without a stabilizer.
Is it better to use a treadmill mat under the treadmill?
While a treadmill mat can provide additional cushioning, it is not necessary since our treadmills already include protective cushioning. However, users may choose to add a floor mat for extra protection based on personal preference.
What information is displayed on the treadmill?
The treadmill display shows distance, time, speed, incline level, calories burned, and heart rate. If you select a preset program, the display will also show the program details.
How long is the warranty for the treadmill?
The treadmill comes with a 1-year warranty.
How do I get the warranty card?
Once you receive the product, we will send the warranty card to your registered email address.
How will you service the product if there is an issue within the warranty period?
We provide door-to-door service for any issues covered under the warranty. You can report the issue to our Customer Care team through our website or by calling our Customer Care number. We will assess the issue and arrange for a technician to visit your home for service.
Can I get free installation for my location?
We offer free installation and service across India, including all 100 Smart Cities. We also provide an online video guide for self-installation, which typically takes about 40 minutes. If you prefer professional installation, please contact our Customer Care service (Post Sale Service - 6381356404).
Who will assemble the treadmill?
We provide an online video guide for all our customers, allowing you to assemble the treadmill yourself in approximately 40 minutes. If you would like professional installation, please contact our Customer Care service (Post Sale Service - 6381356404).
Is installation service free?
We offer free installation and service across India in all 100 Smart Cities. If your location falls within one of these cities, you are eligible for free installation. If not, you may need to opt for a paid installation service.
How long does delivery take?
Delivery typically takes between 5 to 15 days, depending on your location and pin code. Delivery times may be affected by road and weather conditions, as well as connectivity. Orders to remote areas may take longer to arrive.
Will you deliver to the 3rd floor if there is no lift?
If the staircase is wide enough and the delivery can be managed safely (subject to the delivery team's assessment), we can arrange for the delivery to your doorstep on the 3rd floor.
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